Stakeholders Area
Stakeholder Categories, Key Concerns, Communication Channels, and Response Mechanisms
To engage a wide range of stakeholders, gather valuable feedback, and fulfill our commitment to sustainable operation and development, Eclat Forever Machinery Co., Ltd. maintains close and continuous interaction with its stakeholders.
We clearly understand the expectations, concerns, and preferred engagement approaches of different stakeholder groups regarding the Company’s operations. Through various departments and multiple communication channels, we actively communicate and consult with stakeholders. These ongoing engagement efforts have generated constructive outcomes and strengthened mutual trust.
| Stakeholder Category | Key Concerns | Communication Channels/Response Methods | Frequency |
|---|---|---|---|
| Competent Authorities | Corporate governance Regulatory compliance Ethical management Risk management Information disclosure |
Participation in seminars, forums, and public hearings Official correspondence Email communication |
As needed |
| Shareholders and Investors | Operating performance Corporate governance Ethical management Risk management Information disclosure |
Annual shareholders’ meeting | Per year |
| Institutional investor conferences | 1–2 times per year | ||
| Taiwan Stock Exchange MOPS Company website Spokesperson and Deputy Spokesperson |
As needed | ||
| Media | Corporate governance Ethical management |
Press releases Institutional investor conferences |
As needed |
| 1–2 times per year | |||
| Employees | Labor relations Talent recruitment Workplace environment Compensation and benefits |
Education and training programs Employee grievance mechanism Whistleblowing channels on the company website Internal communication meetings |
As needed |
| Regular | |||
| Suppliers | Ethical management Environmental protection |
Email communication Telephone communication |
As needed |
| Stakeholder Category | Description | Contact Information |
|---|---|---|
| Employees | Eclat Forever is committed to maintaining harmonious labor–management relations and values employee feedback. An internal suggestion box is provided within the corporate information system to encourage employees to freely express their opinions. | Administration Department – Manager Chen Tel: 03-3646445 Email:service@efm.com.tw |
| Suppliers | Eclat Forever operates a comprehensive supplier management system to ensure efficient material replenishment in a rapidly changing environment. The Company seeks long-term partnerships with suppliers to maintain high production flexibility. | Procurement Department – Manager Huang Tel: 03-3646445 Email:service@efm.com.tw |
| Customers | Eclat Forever upholds integrity in business transactions and is committed to sustainable corporate development. Strict quality control is implemented throughout design, manufacturing, and service processes to ensure that every product delivered meets the highest quality standards. | Quality Assurance Department – Associate Director Zheng Tel: 03-3646445 Email:service@efm.com.tw |
| Investor Relations Contact | Eclat Forever maintains a well-established spokesperson system, regularly holds institutional investor conferences, and discloses financial information transparently. The Company is committed to ethical business practices and stable dividend returns to protect investors’ interests. | Finance Department – Manager Xiao Tel: 03-3646445 Email:service@efm.com.tw |